Privacy Policy

Who we are

LeYou Arcade operates this website for Malaysian business customers seeking arcade and amusement equipment. For privacy questions or requests, email contact@leyouarcade.com.

Personal data we collect

When you submit an inquiry, we may collect your name, email address, telephone or WhatsApp number, message, requested product, page URL and any project details you choose to provide.

Our hosting and security providers may automatically process technical information such as IP address, browser type, device information, request time, referring page and security logs.

How we collect data

We collect data directly from inquiry forms, email, telephone or WhatsApp conversations, and automatically through the technical operation and security of this website. We do not use the inquiry form to automatically infer your city or country.

Why we use it

We use personal data to answer inquiries, prepare product or shipping information, communicate about requested services, maintain website security, prevent abuse, troubleshoot problems, comply with law and keep reasonable business records.

We do not use inquiry details for unrelated marketing unless you separately ask for or agree to such communications. We do not use automated decision-making that produces legal or similarly significant effects.

Service providers and disclosure

We may disclose only the data needed to service providers acting for us: Web3Forms for inquiry-form delivery, Hostinger for website hosting, Cloudflare for content delivery and security, and our email and communications providers. We may also disclose information where required by law or to protect legal rights.

We do not sell or rent personal data. Google Search Console provides aggregated site-performance information and is not used by us to profile individual visitors.

International processing

Some service providers or members of our response team may process data outside Malaysia, including where the website is hosted, secured, delivered or where an inquiry is answered. We take reasonable steps to limit disclosure and use appropriate safeguards for the purpose involved.

Cookies and analytics

We use necessary browser storage to remember your privacy preference. Google Analytics 4 remains off unless you consent through our cookie settings. See our Cookie Policy for details.

Retention and security

We keep inquiry and correspondence data only as long as reasonably needed to respond, manage the potential business relationship, maintain necessary records, resolve disputes or meet legal obligations. Technical security logs may be retained according to our providers’ operational schedules.

We use reasonable administrative and technical safeguards, but no online transmission or storage method can be guaranteed completely secure.

Your choices and rights

Subject to applicable Malaysian law, you may ask whether we hold your personal data, request access or correction, withdraw consent, object to direct marketing, or ask us to limit or stop processing where applicable. You may also change analytics consent at any time through Cookie Settings.

Send requests to contact@leyouarcade.com. We may need to verify your identity before acting on a request.

Children

This is a business-to-business website and is not directed to children. Please do not submit personal data if you are not able to provide it lawfully.

Updates

We may update this policy when our practices or legal obligations change. The latest version will be posted here with its effective date.